Consumers want the ultimate digital customer experience and brands want to deliver it, yet it’s not as easy as it seems.

The influx of data and technology promise to connect this divide, however buying more technology isn’t always the answer.

The Lumery is a unique partner helping leading brands deliver business growth and build capability by connecting people, process, data and technology.


Comprehensive expertise in transforming the digital customer experience. 

The Lumery has established itself as one of the most innovative full-service customer experience agencies in Australia. Our delivery is end-to-end and baked with decades of experience. From strategic advisory and consulting to help you construct your MarTech investment roadmap, through to campaign execution and implementation, our expert team provide scalable solutions tied to commercial outcomes.



Technology neutral leader in MarTech. 

We’re committed to helping you maximise your return on investment, rather than pushing one technology or another. We don’t accept referral fees or resell technology. When we say we’re neutral, we mean it.


Data driven delivery model producing measurable business outcomes.

The Lumery employ a data backed, tactically driven delivery model to produce measurable results the C-Level cares about. Engagement is great – but it’s a precursor to true business value. Conversions, sales, revenue, profit, yield, ROMI, ROAS… Your shareholders aren’t satisfied with open rates, neither are we.


A partner to deliver capability across digital experience channels.

No two organisations are the same, and our partnership is built on meeting your specific capability needs. Our job is to accelerate your success where you need us to, while enabling you to scale for the future.

We are a full-service agency offering end-to-end delivery across all digital customer experience channels. We execute in the areas that drive growth for your business.