The Lumery

Using data & technology to bridge the void between brands and their customers.

Whichever way you describe it, the Void is really the need for better customer experiences and interactions.

With brands on one side and customers on the other, it is a space full of amazing opportunities to change the way we all interact socially and transactionally.
However, often, the void is full of under-utilised platforms, transformation plans with unclear returns, strategies that can’t be executed and the overwhelming distraction of new technology. No wonder it gets confusing.

Which is why, through harnessing data & technology, we offer clarity, honesty and a human face, bringing order to chaos and clarity to the complex.

We do this by providing industry leading end-to-end services.

Consult & Plan
Map customer experience, quantify investment needs and align organisations
Augmented Teams
Best in class specialist services to accelerate success
Implement
Standing up technology platforms across the entire stack to make the ecosystem work
Enablement
Training, upskilling and recruitment to support internal capability uplift

We help brands understand, build and execute on the core functions required to make MarTech work.

Personalisation & CX
Customer research Personalisation strategy Customer journey mapping Customer experience blueprints User experience Scalable design frameworks
Data & Operations
Enterprise data management Customer data strategy Identity management Data collection & orchestration Asset management
Insights & Attribution
Data Analysis Analytics configuration Reporting and dashboards Mobile attribution Marketing attribution Machine Learning and models
Experimentation
CRO and optimisation A/B/MV testing Product experimentation Feature flagging Test & learn culture
Direct Communications
Marketing, Service & Sales channel management Social management B2B & B2C
Media Effectiveness
2nd party & 3rd party data Programmatic marketing AdTech integration

We do this by providing industry leading end-to-end services.

Consult & Plan
Map customer experience, quantify investment needs and align organisations
Augmented Teams
Best in class specialist services to accelerate success
Implement
Standing up technology platforms across the entire stack to make the ecosystem work
Enablement
Training, upskilling and recruitment to support internal capability uplift

We help brands understand, build and execute on the core functions required to make MarTech work.

Personalisation & CX
Customer research Personalisation strategy Customer journey mapping Customer experience blueprints User experience Scalable design frameworks
Data & Operations
Enterprise data management Customer data strategy Identity management Data collection & orchestration Asset management
Insights & Attribution
Data Analysis Analytics configuration Reporting and dashboards Mobile attribution Marketing attribution Machine Learning and models
Experimentation
CRO and optimisation A/B/MV testing Product experimentation Feature flagging Test & learn culture
Direct Communications
Marketing, Service & Sales channel management Social management B2B & B2C
Media Effectiveness
2nd party & 3rd party data Programmatic marketing AdTech integration

We provide this across the best of breed technology across the entire MarTech ecosystem.

The Lumery was founded on four core principles and continues to inform our customer first delivery approach.

Entire Stack
We deliver across the ecosytem. Our teams spans Advisory, Customer Strategy, Business Analysis, Data & Analytics, Creative, Optimisation, MarTech Development Marketing Automation & Agile Delivery...
Vendor Neutral
We're not going to sell you anything, ever. We partner with the best technology provides to support our customer goals.
Specialised Services
This is what we live & breathe. We are data and technology people wh connect to growth outcomes. We're not ad people, brand people or media people.
Build Capability
We'll help you get better so you stop using us. We'll train, guide, educate and enable you and your teams to be more self reliant where it make sense.

Careers

No one person makes The Lumery. Like all good teams, the secret of our success is our people. You. Us. Our clients.

We're a band of experts with specialist skills across all of Growth & Technology combined with surfing, cooking, singing, compiling Spotify playlists, tap-dancing, yodelling… our skills are as infinite as we want them to be.

We have the best people that live and breathe The Lumery’s values every day.

We (are better together)

We (stay curious)

We (love our work)

We (make magic happen)

We (are Lumes first)

Want to work with us? Look at our availability below:

We currently have no open positions.
Please check back as we will most certainly be looking for great people to join our team in the future.

Can’t find a position you’re looking for?
Fill out the form below and we will get in touch!
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Offices
L22, 120 Spencer St,
Melbourne, VIC 3000
111 Flinders Street,
Surrey Hills, NSW 2010
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